Healthcare CPR (BLS)

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Defibrillator Training

Defibrillator Training

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Change to booking process

Written by Martin Parish. Posted in Uncategorised

From the 1st April 2020, we shall be changing our booking policy.  Over the past year we have had several occurrences where a customer has cancelled on the day and is then refusing to pay the invoice.  As a business, a training event carries costs whether the training is completed or not.

Our terms are that we will cancel a booking with no fee with minimum 14 days notice.  We will reschedule a booking with no fee with minimum 7 days notice.  Else, full amount payable.  This has been in place since 2015 and compared to a lot of other companies, extremely generous.

From the 1st April 2020, all bookings taken will be provisional until the invoice is paid.