We have had a couple of people recently commenting that they are struggling to contact us. Please note that we do not maintain a staffed office. We only employ delivery staff who complete their own administration. If you have any queries that are not answered on the website, please email and you’ll get a reply within 24 hours.
www.firstemergence.co.uk
admin@firstemergence.co.uk
Merry Christmas and a Happy New Year to all our Customers and Suppliers. We look forward to working with you all in 2019.
Please note we will be shut between 24-26 December 2018.
Certificates are emailed in PDF format. They come as one file, no matter how many certificates are in the batch. You may want them individually to forward or upload. This can easily be done at https://www.ilovepdf.com/split_pdf
Save the PDF document to your computer:
The split documents will then be downloaded to your computer.
We are pleased to confirm that our Safeguarding, Customer Focused Communication, Customer Care and Conflict Management and Chaperone Training courses are now available to book. If we have provided training to yourselves in the past that is no longer advertised, please email us as we may still be able to help.
Please note that as of July 2018, our postal address has changed to First Emergence Ltd, (Box 87) 1391 London Road, Leigh-On-Sea, Essex, SS9 2SA. Anything posted to the old address will be forwarded.
Regarding the sad death in October 2016, we can confirm that our Schools First Aid course covers Anaphylaxis and use of Auto-injectors / Adrenaline.
From September 2017, schools can now purchase ‘Spare’ Auto-Injectors without a prescription. Full guidance from the gov.uk website.
There is a proposed competency framework by the intercollegiate group who decide and implement the Safeguarding frameworks. At present this framework is still up for consultation and has not yet been approved. This said, it does appear that a number of regions are using the framework for training.
First Emergence Ltd are pleased to confirm that our materials meet the requirements for Adult Level 3 Safeguarding so are now advertising our Level 3 Safeguarding course as Children and Adults.
Details are on the Safeguarding page of the website.
First Emergence Ltd are pleased to confirm that the CPD Verification Service has certified our Safeguarding courses as Verifiable CPD.
They have confirmed that all three levels of Safeguarding we provide, offer outstanding learning and are happy for us to use their CPD Certified logo on all materials associated with it.
Tracy Wise, Training Consultant at First Emergence Ltd:
“The Safeguarding suite of courses has been specifically designed to meet the needs of the Healthcare Sector. Not only does it cover the requirements from key legislation, the material is delivered in high impact face to face training using easy to understand examples.”
Within the healthcare sector, the terms AED and Defibrillator (or defib for short) are used interchangeably. The E-Portfolio system that General Practitioners use states that it requires a certificate confirming AED training. Our certificate use the term Defibrillator. Matt Butcher from the London Deanary, RCGP, has confirmed that they are happy to accept our certificates using the term Defibrillator.
After working extensively with a number of our regular customers, we are pleased to announce two new courses covering customer relations.
Customer Focussed Communications explores how and why we communicate and how to communicate effectively to the range of different people you may be dealing with on a daily basis.
Customer Care and Conflict Management discusses how positive customer care can reduce conflict and explores conflict escalation and route to help de-escalate a situation.
All specific details for these two courses can be found by following the links above.